“The difficulty we have in accepting responsibility for our behavior lies in the desire to avoid the pain of the consequences of that behavior.”

“We change our behavior when the pain of staying the same becomes greater than the pain of changing. Consequences give us the pain that motivates us to change.”

“Whenever we seek to avoid the responsibility for our own behavior, we do so by attempting to give that responsibility to some other individual or organization or entity. But this means we then give away our power to that entity.”

“Just because your pain is understandable, doesn't mean your behavior is acceptable.”

“We have an obligation to one another, responsibilities and trusts. That does not mean we must be pigeons, that we must be exploited. But it does mean that we should look out for one another when and as much as we can; and that we have a personal responsibility for our behavior; and that our behavior has consequences of a very real and profound nature. We are not powerless. We have tremendous potential for good or ill. How we choose to use that power is up to us; but first we must choose to use it. We're told every day, "You can't change the world." But the world is changing every day. Only question is...who's doing it? You or somebody else?”

“To be accountable means that we are willing to be responsible to another person for our behavior and it implies a level of submission to another's opinions and viewpoints.”