“But [in bureaucracies], too, decision making takes place in a world full of unceratinties. Any actual system of information processing, planning and control will never be optimal but merely practical, applying rote responses to recurrent problems and employing a variety of contingency tactics to deal with unforeseen events.”

“Designed or planned social order is necessarily schematic; it always ignores essential features of any real, functioning social order. This truth is best illustrated in a work-to-rule strike, which turns on the fact that any production process depends on a host of informal practices and improvisations that could never be codified. By merely following the rules meticiously, the workforce can virtually halt production. In the same fashion, the simplified rules animating plans for, say, a city, a village or a collective farm were inadequate as a set of instructions for creating a functional social order, The formal scheme was parasitic on informal processes that, alone, it could not create or maintain.”

“Addiction is a decision. An individual wants something, whatever that something is, and makes a desicion to get it. Once they have it, they make a decision to take it. If they take it too often, that process of decision making gets out of control, and if it gets far out of control, it becomes an addiction. At that point the decision is a difficult one to make, but it is still a decision. Do I or don't I. Am I going to take or am I not going to waste my life or am I going to say no and try and stay sober and be a decent person. It is a decision. Each and every time. A decision. String enough of those decisions together and you set a course and you set a standard of living. Addict or human. Genetics do not make that call. They are just an excuse. They allow people to say it wasn't my fault I am genetically predisposed. It wasn't my fault I was programmed from day one. It wasn't my fault I didn't have any say in the matter. Bullshit. Fuck that bullshit. There is always a decision. Take responsibility for it. Addict or human. It's a fucking decision. Each and every time.”

“But here’s a critical point—more open decision making processes also typically require open information sharing. If you are going to involve more people in the process, they have to have the right information on which to base their decisions.”

“Today’s news consists of aggregates of fragments. Anyone who has taken part in any event that has subsequently appeared in the news is aware of the gross disparity between the actual and the reported events. We also learn frequently of prefabricated and prevaricated evens of a complex nature purportedly undertaken for the purposes wither of suppressing or rigging the news, which in turn perverts humanity’s tactical information resources. All history becomes suspect. Probably our most polluted resource is the tactical information to which humanity spontaneously reflexes.”

“It's didn't take a genis tactician to see that failure was imminent, Alyss more powerful that Arch had supposed. He would have to focus on his contingency plan and let the Glass Eyes attack on Wonderland fizzle out--a circunstance mildly disapointing, but not worrisome. Such a strategist was the king that he had a contingency plan for his contingency plan, and even, if circunstances required, a contingency plan for his contingency plan's contingency plan.”