“Imperfect knowledge, incomplete assessment of feedback, limited memory and recall, as well as poor problem-solving skills result in a form of rationality that attains not optimal decisions but more or less satisfactory compromises between conflicting constraints.”

“But [in bureaucracies], too, decision making takes place in a world full of unceratinties. Any actual system of information processing, planning and control will never be optimal but merely practical, applying rote responses to recurrent problems and employing a variety of contingency tactics to deal with unforeseen events.”

“The very idea of massified advertising meant that large cirulation newpapers were not in the business of selling information to people but rather of selling the attention of their readers to commercial concerns... to tap into the resorvoir of resources constitutred by the growing urban populations”

“Giving reasons during conflict to justify or defend a viewpoint is just as manipulative as giving reasons to attack that viewpoint. Neither of these routes is an honest assertive I want that can lead to a workable compromise of interests to quickly resolve the conflict.”

“L'angoixava la certesa monstruosa que eren feliços sobre una muntanya de cadàvers.”

“Van entretenir-se més en arribar a les dues cases contigües on havien viscut i que, passatgerament, ressuscitaren en ells una emoció fàcil de contenir, perquè ara ja no eren aquelles dues criatures que, de sobte, ho perdien tot, sinó un noi i una noia aleshores inexistents, la història dels quals començava al moment que es decidien a ser origen i no acabament.”

“More important than starting well in our walk with God is to finish well.”