“Good librarians are natural intelligence operatives. They possess all of the skills and characteristics required for that work: curiosity, wide-ranging knowledge, good memories, organization and analytical aptitude, and discretion.”

“In tight economic times, with libraries sliding farther and farther down the list of priorities, we risk the loss of their ideals, intelligence, and knowledge, not to mention their commitment to access for all—librarians consider free access to information the foundation of democracy, and they’re right. Librarians are essential players in the information revolution because they level that field. They enable those without money or education to read and learn the same things as the billionaire and the Ph.D…In tough times, a librarian is a terrible thing to waste.”

“I was under the librarians' protection. Civil servants and servants of civility, they had my back. They would be whatever they needed to be that day: information professionals, teachers, police, community organizers, computer technicians, historians, confidantes, clerks, social workers, storytellers, or, in this case, guardians of my peace.”

“In tough times, a librarian is a terrible thing to waste.”

“Librarians consider free access to information the foundation of democracy.”

“Librarians are essential players in the information revolution because they level that field. They enable those without money or education to read and learn the same things as the billionaire and the PhD.”

“Yes, librarians use punctuation marks to make little emoticons, smiley and frowny faces in their correspondence, but if there were one for an ironic wink, or a sarcastic lip curl, they'd wear it out.”