“How you think about your customers influences how you respond to them.”

“you're thinking too hard about how to respond to my stupidity. Have to be polite don't you?”

“Media are epistemologies. Every medium implies a particular way of thinking about things, influences to great extent what things we will think about, and how we will think about them.”

“Happiness is not about what happens to you, but how you choose to respond to what happens.”

“The moments you are given are your true wealth. You don't need power, influence, or fame. The sunlight brings the power; the wind carries the influence. And as for fame, well, when you allow yourself to notice all those hands that have made your growth possible, you will also recognize what you have made possible for countless others — and how famous you already are. In this very moment, one of those others may be telling a story about how you helped them grow forward.”

“Do not indoctrinate your children. Teach them how to think for themselves, how to evaluate evidence, and how to disagree with you.”