“When you’re busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer.”

“Even your most loyal customers always have a choice about where to take their business.”

“If you take the approach of “earning” your customers’ business every day and treating them well, they’re less likely to try someone else.”

“Your customers are responsible for your company’s reason for existing.”

“Customers are human and humans can view situations in unexpected ways.”

“How you think about your customers influences how you respond to them.”

“Cater to your customers’ lifestyles. It will create instant rapport and a lasting sense of “I belong here.”