“Lean is about the total elimination of waste and showing respect for people.”
“There is abig difference between eliminating waste and not creatingit in the first place.”
“Anger exceeding limits causes fear and excessive kindness eliminates respect.”
“People are strange: They are constantly angered by trivial things, but on a major matter like totally wasting their lives, they hardly seem to notice.”
“Trying to rationalize with the irrational is a total waste of time.”
“Hey show some respect. They’re real people with names. Carla and Krissy” He frowned. “Or was it Missy?”