“Our own attitude is that we are charged with discovering the best way of doing everything.”

“You get what you expect and you deserve what you tolerate.”

“Lean is about the total elimination of waste and showing respect for people.”

“We have to keep our God placated with prayers, and even then we are never sure of him--how much higher and finer is the Indian's God......Our illogical God is all-powerful in name, but impotent in fact; the Great Spirit is not all-powerful, but does the very best he can for his injun and does it free of charge.”

“What is best about our lives -the moments when we are, as we would put it, at our happiest- is both pleasant and deeply unpleasant. Happiness is not a feeling; it is a way of being. If we focus on the feelings, we will miss the point.”

“We grow crisp and crotchety, fully half our organs ignore our commands--whistling to themselves, as it were, while we struggle to bring them to attention--but to balance the ledger we are allowed to dwell on the past, revisit the sites of our old humiliations, reread (without the aid of spectacles) our own misjudgments. And we do, believing that it was there, in our past, that our last best chance for happiness lay hidden; that somewhere in that thicket, now dense with self-recrimination and foolishness, trickled a freshet of joy powerful enough to redeem us.”

“We're all strange in our own strange way.”