“Many large corporations are actually modeled on hell,' Brother Frank added. 'The policies and organization are almost idential. Hell, of course, is much worse.”

“Meetings are an addictive, highly self-indulgent activity that corporations and other large organizations habitually engage in only because they cannot actually masturbate.”

“Turns out, hell's not so much a burning, scalding pit of fire and misery. It's actually much, much worse than that. Hell is when the people you love the most reach right into your soul and rip it out of you. And they do it because they can.”

“Chuck Palahniuk asked which is worse: Hell or nothing. Here is my answer: Of course nothing! Because even in Hell, there is hope!”

“I have been criticized throughout the course of my career for placing too much faith in the reliability of children's narratives; but I have almost always found that children are a great deal more reliable in telling us what actually goes on in public school than many of the adult experts who develop policies that shape their destinies.”

“I always expect people to behave much better than I do. When they actually behave worse, I am frankly incredulous.”