“Maybe you've never fallen into a frozen stream. Here's what happens.1. It is cold. So cold that the Department of Temperature Acknowledgment and Regulation in you brain gets the readings and says, "I can't deal with this. I'm out of here." It puts up the OUT TO LUNCH sign and passes all responsibility to the...2. Department of Pain and the Processing Thereof, which gets all this gobbledygook from the temperature department that it can't understand. "This is so not our job," it says. So it just starts hitting random buttons, filling you with strange and unpleasant sensations, and calls the...3. Office of Confusion and Panic, where there is always someone ready to hop on the phone the moment it rings. This office is at least willing to take some action. The Office of Confusion and Panic loves hitting buttons.”

“I don't know if there is actually more rain here in England, or if it was just that the rain seemed to be so deliberately annoying. Every drop hit the window with a peevish "Am I bothering you? Does this make you cold and wet? Oh, sorry.”

“Idea meets execution. Feeling becomes action. I don't know why people find this idea so hard to get. I mean, you can throw any two people together, it doesn't mean they'll fall in love. Everyone knows this. No one quite understands how it works. It's just those people, where they are in their lives, how circumstance throws them together. Sure, it's happened before, but never quite in that way. Maybe they seem to come together all wrong. Maybe they've loved others. Maybe they don't always do right by each other...but it's still there, the love. The event. And no one would dare criticize it just because it's common, it's a little asymmetrical, and anyone can do it. It is unique. It is theirs. It is beautiful. They have made something that has been made a million times before and has also never existed before that moment.”

“i get a little romantic about the old Empire State. Just looking at it makes me want to play some Frank Sinatra tunes and sway a little. I have a crush on a building. I'd been in there several times but never to work. I always knew there were offices in there but the face never penetrated, really. You don't work in the Empire State Building. You propose in the Empire State Building. You sneak a flask up there and raise a toast to the whole city of New York.”

“Before I take you into the beating heart of the story, let’s get one thing out of the way. I know from experience that when it comes up later, it will distract you so much that you won’t be able to concentrate on anything else I will tell you. My name is Jubilee Dougal. Take a moment and let it sink in.”

“People would say that it's impossible to have a private pool in the city, unless you were some sort of rich mogul and had it on the roof of your penthouse or something. But it's not illegal to have a really clean dumpster, and if you want to fill it with water, and if you want to get in it... well, that's your prerogative. People always say they can't do things, that they're impossible. They just haven't been creative enough. This pool is a triumph of imagination. That's how you win at life, Gin. You have to imagine your way through. Never say something can't be done. There's always a solution, even if it's weird.”

“Just then, my phone started ringing. The ring must have been damaged by the water as well, so now it had a high, keening note - kind of the sound I imagine a mermaid might make if you punched her in the face.”