“Earning trust is not easy, nor is it cheap, nor does it happen quickly. Earning trust is hard and demanding work. Trust comes only with genuine effort, never with a lick and a promise.”

“We can teach ourselves to see things the way they ARE. Only with vision can we begin to see things the way they CAN BE.”

“The first responsibility of a leader is to define reality.”

“Sometimes we think we're a little too gifted to show up, yo uknow. But none of us truly is...By avoiding risk we really risk what's most important in life---reaching toward growth, our potential, and a true contribution to a common good.”

“How do you control another person? Two ways. Trust, or fear. People and animals will follow you if they trust you. But trust must be earned. And it is earned by people who are good and great. So if you’re neither good nor great, you can only use fear...”

“Trust comes by earning it, not expecting it.”

“Does trust have to be earned. Or is it simply a matter of faith?”