“Sometimes it’s hard to know when you’ve crossed the line from conscientious to compulsive. When you’re in the thick of an assignment, it’s easy to believe that you must spend so much time brainstorming, researching, writing, testing, revising or what-have-you. Often, it’s only after you’ve been working for hours on end that you realize that half the work you’ve been doing wasn’t actually necessary and that you’ve just wasted a lot of time.”

“There comes a time in everyone’s life—and I do mean in everyone’s life—when you ask yourself what it is that you’ve been doing with your life. Sometimes you even realize that whatever you’ve been doing all your life, you’ve been doing it wrong. Dead wrong… Son, you want that realization to hit you when you’re 70? Or 50? Or when you’re still young, with your whole life still ahead of you?”

“Kids are like heroin, a little heroin addiction. When it’s bad, you’ve never been so miserable, but when it’s good you’ve never been so high.”

“It’s only when you’ve lost someone that you realize the nonsense of thatphrase “It’s a small world”. It isn’t. It’s a vast, devouring world, especially if you’re alone.”

“If you want a great site, you’ve got to test. After you’ve worked on a site for even a few weeks, you can’t see it freshly anymore. You know too much. The only way to find out if it really works is to test it.”

“I know you’ve heard it a thousand times before. But it’s true – hard work pays off. If you want to be good, you have to practice, practice, practice. If you don’t love something, then don’t do it.”