“The inability to envision a certain kind of person doing a certain kind of thing because you've never seen someone who looks like him do it before is not just a vice. It's a luxury. What begins as a failure of the imagination ends as a market inefficiency: when you rule out an entire class of people from doing a job simply by their appearance, you are less likely to find the best person for the job.”

“A person less fortunate than yourself deserves the best you can give. Because of duty, and honor, and service. You understand those words? You should do your job right, and you should do it well, simply because you can, without looking for notice or reward.”

“Or if he takes whatever dull job he's stuck with -- and they are all, sooner or later, dull -- and, just to keep himself amused, starts to look for options of Quality, and secretly pursues these options, just for their own sake, thus making an art out of what he is doing, he's likely to discover that he becomes a much more interesting person and much less of an object to the people around him because his Quality decisions change him too. And not only the job and him, but others too because the Quality tends to fan out like waves. The Quality job he didn't think anyone was going to see is seen, and the person who sees it feels a little better because of it, and is likely to pass that feeling on to others, and in that way the Quality tends to keep on going.”

“At first you maybe start to like some person on the basis of, you know, features of the person. The way they look, or the way they act, or if they're smart, or some combination or something. So in the beginning it's I guess what you call features of the person that make you feel certain ways about the person. ... But then if you get to where you, you know, love a person, everything sort of reverses. It's not that you love the person because of certain things about the person anymore; it's that you love the things about the person because you love the person. It kind of radiates out, instead of in. At least that's the way ... That's the way it seems to me.”

“The person in life that you will always be with the most, is yourself. Because even when you are with others, you are still with yourself, too! When you wake up in the morning, you are with yourself, laying in bed at night you are with yourself, walking down the street in the sunlight you are with yourself.What kind of person do you want to walk down the street with? What kind of person do you want to wake up in the morning with? What kind of person do you want to see at the end of the day before you fall asleep? Because that person is yourself, and it's your responsibility to be that person you want to be with. I know I want to spend my life with a person who knows how to let things go, who's not full of hate, who's able to smile and be carefree. So that's who I have to be.”

“The worldly man treats certain people kindly because he 'likes' them: the Christian, trying to treat every one kindly, finds him liking more and more people as he goes on - including people he could not even have imagined himself liking at the beginning.”