“What do you mean there is no bathrobe in my suite??!!”

“That's what happens when you're thirty-seven years old: you do the things you always did but the result is somehow different.”

“The inability to envision a certain kind of person doing a certain kind of thing because you've never seen someone who looks like him do it before is not just a vice. It's a luxury. What begins as a failure of the imagination ends as a market inefficiency: when you rule out an entire class of people from doing a job simply by their appearance, you are less likely to find the best person for the job.”

“What I learned playing basketball at Ole Miss," he said, "was what not to do: beat up a kid. It's easy to beat up a kid. The hard thing is to build him up.”

“What baseball managers did do, on occasion, beginning in the early 1980s, was hire some guy who knew how to switch on the computer. But they did this less with honest curiosity than in the spirit of a beleaguered visitor to Morocco hiring a tour guide: pay off one so that the seventy-five others will stop trying to trade you their camels for your wife. Which one you pay off is largely irrelevant.”

“The author refers to a player's affected nonchalance and comments he is, "too young to realize you are what you pretend to be.”

“The pleasure of rooting for Goliath is that you can expect to win. The pleasure of rooting for David is that, while you don’t know what to expect, you stand at least a chance of being inspired.”