“Perceiving the world as well designed and thus the product of a designer, and even seeing divine providence in the daily affairs of life, may be the product of a brain adapted to finding patterns in nature. (38)”

“Designing a product is designing a relationship.”

“We see a lot of feature-driven product design in which the cost of features is not properly accounted. Features can have a negative value to customers because they make the products more difficult to understand and use. We are finding that people like products that just work. It turns out that designs that just work are much harder to produce that designs that assemble long lists of features.”

“you're a product just as much. a product of a product. the people who design cars, they're products, your teachers, products. the minister in your church, another product.”

“Design is not really a way for me to express myself. Design is a product that we produce for a client.”

“We were not designed rationally, but are products of a convoluted history.”