“Librarians are the coolest people out there doing the hardest job out there on the frontlines. And every time I get to encounter or work with librarians, I'm always impressed by their sheer awesomeness.”

“I see libraries and librarians as frontline soldiers in the war against illiteracy and the lack of imagination.”

“Most people don't realize how important librarians are. I ran across a book recently which suggested that the peace and prosperity of a culture was solely related to how many librarians it contained. Possibly a slight overstatement. But a culture that doesn't value its librarians doesn't value ideas and without ideas, well, where are we?”

“Rule number one: Don't fuck with librarians.”

“You get work however you get work, but people keep working in a freelance world (and more and more of todays world is freelance), because their work is good, because they are easy to get along with and because they deliver the work on time. And you don’t even need all three! Two out of three is fine. People will tolerate how unpleasant you are if your work is good and you deliver it on time. People will forgive the lateness of your work if it is good and they like you. And you don’t have to be as good as everyone else if you’re on time and it’s always a pleasure to hear from you.”

“It's still National Library Week. You should be especially nice to a librarian today, or tomorrow. Sometime this week, anyway. Probably the librarians would like tea. Or chocolates. Or a reliable source of funding.”

“Google can bring you back 100,000 answers. A librarian can bring you back the right one.”