“If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart.”
Nelson Mandela’s quote, “If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart,” highlights the profound emotional power of communication in a person’s native language. Speaking in a language someone understands conveys information intellectually—it appeals to logic and reason ("goes to his head"). However, using someone's mother tongue creates a deeper bond, evoking empathy and emotional resonance ("goes to his heart").
This statement underscores the importance of cultural sensitivity and personal connection in communication. Mandela, a symbol of unity in a divided South Africa, understood that language is more than words—it carries identity, heritage, and emotional significance. By addressing others in their own language, we show respect and foster genuine understanding, breaking down barriers beyond mere comprehension.
Nelson Mandela’s powerful quote highlights the deep emotional connection created when communicating in someone’s native language. Here are some examples of how this quote can be used in various contexts:
In a cultural sensitivity training session:
“Remember Mandela’s words: ‘If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart.’ This reminds us why learning even basic phrases in a colleague’s native language fosters respect and deeper bonds.”
During a speech on diversity and inclusion:
“Effective communication is not just about clarity, but connection. As Nelson Mandela said, ‘If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart.’ Let us strive to embrace and celebrate all languages in our community.”
In a language learning advertisement:
“Our language courses aren’t just about words—they’re about reaching people’s hearts. As Mandela famously noted, ‘If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart.’”
When encouraging empathy in customer service:
“Treat every customer like Mandela suggested: speaking their language touches the heart, not just the mind. This creates trust and loyalty that lasts.”
These examples show how Mandela’s insight can inspire meaningful communication across many settings.
“Without language, one cannot talk to people and understand them; one cannot share their hopes and aspirations, grasp their history, appreciate their poetry, or savor their songs.”
“The brave man is not the one who has no fears, he is the one who triumphs over his fears.”
“No one is born hating another person because of the color of his skin, or his background, or his religion. People must learn to hate, and if they can learn to hate, they can be taught to love, for love comes more naturally to the human heart than its opposite.”
“A good head and good heart are always a formidable combination. But when you add to that a literate tongue or pen, then you have something very special.”
“He knew when to compromise. Yet he never compromised his principles. He was a militant. Yet a militant who knew how to plan, assess concrete situations and emerge with rational solutions to problems.”
“A good head and a good heart are always a formidable combination.”