“Intellectual property, more than ever, is a line drawn around information, which asserts that despite having been set loose in the world - and having, inevitably, been created out of an individual's relationship with the world - that information retains some connection with its author that allows that person some control over how it is replicated and used.In other words, the claim that lies beneath the notion of intellectual property is similar or identical to the one that underpins notions of privacy. It seems to me that the two are inseparable, because they are fundamentally aspects of the same issue, the need we have to be able to do something by convention that is impossible by force: the need to ringfence certain information. I believe that the most important unexamined notion - for policymakers and agitators both - in these debates is that they are one: you can't persuade people on the one hand to abandon intellectual property (a decision which, incidentally, would mean an even more massive upheaval in the way the world runs than we've seen so far since 1990) and hope to keep them interested in privacy. You can't trash privacy and hope to retain a sense of respect for IP.”
“Privacy is a protection from the unreasonable use of state and corporate power. But that is, in a sense, a secondary thing. In the first instance, privacy is the statement in words of a simple understanding, which belongs to the instinctive world rather than the formal one, that some things are the province of those who experience them and not naturally open to the scrutiny of others: courtship and love, with their emotional nakedness; the simple moments of family life; the appalling rawness of grief. That the state and other systems are precluded from snooping on these things is important - it is a strong barrier between the formal world and the hearth, extended or not - but at root privacy is a simple understanding: not everything belongs to everyone.”
“Like casinos, large corporate entities have studied the numbers and the ways in which people respond to them. These are not con tricks - they're not even necessarily against our direct interests, although sometimes they can be - but they are hacks for the human mind, ways of manipulating us into particular decisions we otherwise might not make. They are also, in a way, deliberate underminings of the core principle of the free market, which derives its legitimacy from the idea that informed self-interest on aggregate sets appropriate prices for items. The key word is 'informed'; the point of behavioural economics - or rather, of its somewhat buccaneering corporate applications - is to skew our perception of the purchase to the advantage of the company. The overall consequence of that is to tilt the construction of our society away from what it should be if we were making the rational decisions classical economics imagines we would, and towards something else.”
“Something else emerges from this discussion about us as human individuals: we're not fixed, stable intellects riding along peering at the world through the lenses of our eyes like the pilots of people-shaped spacecraft. We are affected constantly by what's going on around us. Whether our flexibility is based in neuroplasticity or in less dramatic aspects of the brain, we have to start acknowledging that we are mutable, persuadable and vulnerable to clever distortions, and that very often what we want to be is a matter of constant effort rather than attaining a given state and then forgetting about it. Being human isn't like hanging your hat on a hook and leaving it there, it's like walking in a high wind: you have to keep paying attention. You have to be engaged with the world.”
“Joshua Joseph has no real hatred of modern technology - he just mistrusts the effortless, textureless surfaces, and the ease with which it trains you to do things in the way most convenient to the machine. Above all, he mistrusts duplication. A rare thing becomes a commonplace thing. A skill becomes a feature. The end is more important than the means. The child of the soul gives place to a product of the system....For anything really important, Joe prefers something with a history, an item which can name the hand which assembled it and will warm to the one that deploys it. A thing of life, rather than one of the many consumer items which humans use to make more clutter; strange parasitic devices with their own little ecosystems.”
“This, not incidentally, is another perfect setting for deindividuation: on one side, the functionary behind a wall of security glass following a script laid out with the intention that it should be applied no matter what the specific human story may be, told to remain emotionally disinvested as far as possible so as to avoid preferential treatment of one person over another - and needing to follow that advice to avoid being swamped by empathy for fellow human beings in distress. The functionary becomes a mixture of Zimbardo's prison guards and the experimenter himself, under siege from without while at the same time following an inflexible rubric set down by those higher up the hierarchical chain, people whose job description makes them responsible, but who in turn see themselves as serving the general public as a non-specific entity and believe or have been told that only strict adherence to a system can produce impartial fairness. Fairness is supposed to be vested in the code: no human can or should make the system fairer by exercising judgement. In other words, the whole thing creates a collective responsibility culminating in a blameless loop. Everyone assumes that it's not their place to take direct personal responsibility for what happens; that level of vested individual power is part of the previous almost feudal version of responsibility. The deindividuation is actually to a certain extent the desired outcome, though its negative consequences are not.”
“The sergeants are shunted forward and they blink and stare up at Gonzo as he leans on the edge of his giant mixing bowl. MacArthur never addressed his troops from a mixing bowl--not even one made from a spare geodesic radio emplacement shell--and certainly de Gaulle never did. But Gonzo Lubitsch does, and he does it as if a whole long line of commanders were standing at his shoulder, urging him on."Gentlemen," says Gonzo softly, "holidays are over. I need an oven, and I need one in about twenty minutes, or these fine flapjacks will go to waste, and that is not happening."And something about this statement and the voice in which he says it makes it clear that this is simply true. One way or another, this thing will get done. Under a layer of grime and horror, these two are soldiers, and more, they are productive, can-do sorts of people. Rustily but with a gratitude which is not so far short of worship, they say "Yes, sir" and are about their business.”