“In the West "yes" is "yes" and "no" is "no." But when Arabs hear the word "no" from an American they often take it as an insult. That is because Arabs don't say the word "no" directly. Very often they say "in Shaalah" when they mean "no." In dealing with Westerners, an Arab may say "yes' when they really don't mean it, and that gets them in a lot of trouble with Westerners.”
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Similar quotes
“In truth, the degree of anyone's success depends on how often they can say the word yes and hear the word no.”
“What are words if you really don't mean them when you say them?”
“As we have seen in the data, resentment against the West comes from what Muslims perceive as the West's hatred and denigration of Islam; the Western belief that Arabs and Muslims are inferior,; and their fear of Western intervention, domination, or occupation. (p. 141)”
“You cannot say 'no' to the people you love, not often. That's the secret. And then when you do, it has to sound like a 'yes'. Or you have to make them say 'no.' You have to take time and trouble.”
“When you say words a lot they don't mean anything. Or maybe they don't mean anything anyway, and we just think they do.”