“But I will tell you another misery that is not to be denied. In the common, natural course of events physicians, surgeons and apothecaries are faced with enormous demands for sympathy: they may come into immediate contact with half a dozen deeply distressing cases in a single day. Those who are not saints are in danger of running out of funds and becoming bankrupt; a state which deprives them of a great deal of their humanity. If the man is in private practice he is obliged to utter more or less appropriate words to preserve his connexion, his living;and the mere adoption of a compassionate face as you have no doubt observed goes some little way towards producing at least the ghost of pity. But our patients cannot leave us. They have no alternative. We are not required to put on a conciliating expression, for our inhumanity in no way affects our livelihood. We have a monopoly; and I believe that many of us pay a very ugly price for it in the long run. You must already have met a number of callous idle self-important self-indulgent hardhearted pragmatic brutes wherever the patients have no free choice.”

“We have not to produce out of our higher nature a lowliness and a patience and a purity of our own, but simply to let the pure, patient, lowly life of Jesus have its way in us by yieldingness to it and by faith in its indwelling might. "All that God wants from man is opportunity." The whole of our relationship to His power, whether for sanctification or for service, is summed up in those words.”

“I have a sense that God is unfair and preferentially punishes his weak, his dumb, his fat, his lazy. I believe he takes more pleasure in his perfect creatures, and cheers them on like a brainless dad as they run roughshod over the rest of us. He gives us a need for love, and no way to get any. He gives us a desire to be liked, and personal attributes that make us utterly unlikable. Having placed his flawed and needy children in a world of exacting specifications, he deducts the difference between what we have and what we need from our hearts and our self-esteem and our mental health.”

“What about free will? . . . There's that too. I never understood why people think they're mutually exclusive. Ask me, our entire lives aren't planned out for us- just some things. Specific events along the way, crossroads we're meant to come to. Tests, maybe, to measure our progress. But we always have choices, and those choices can send us along an unplanned path . . . there are some things that are meant to happen at a certain moment and in a certain way. No matter which path you choose, which decisions you make along your own particular journey, those pivotal moments appear to be set in stone. Maybe they represent the specific lessons we're meant to learn . . . Things we have to face. Things we have to learn. Responsibilities we have to fulfill. And mistakes we have to correct.”

“We have made men proud of most vices, but not of cowardice. Whenever we have almost succeeded in doing so, God permits a war or an earthquake or some other calamity, and at once courage becomes so obviously lovely and important even in human eyes that all our work is undone, and there is still at least one vice of which they feel genuine shame. The danger of inducing cowardice in our patients, therefore, is lest we produce real self-knowledge and self-loathing, with consequent repentance and humility.”

“I have come to believe that by and large the human family all has the same secrets, which are both very telling and very important to tell. They are telling in the sense that they tell what is perhaps the central paradox of our condition—that what we hunger for perhaps more than anything else is to be known in our full humanness, and yet that is often just what we also fear more than anything else. It is important to tell at least from time to time the secret of who we truly and fully are—even if we tell it only to ourselves—because otherwise we run the risk of losing track of who we truly and fully are and little by little come to accept instead the highly edited version which we put forth in hope that the world will find it more acceptable than the real thing. It is important to tell our secrets too because it makes it easier that way to see where we have been in our lives and where we are going. It also makes it easier for other people to tell us a secret or two of their own, and exchanges like that have a lot to do with what being a family is all about and what being human is all about.”