“Most lives vanish. A person dies, and little by little all traces of that life disappear. An inventor survives in his inventions, an architect survives in his buildings, but most people leave behind no monuments or lasting achievements: a shelf of photograph albums, a fifth-grade report card, a bowling trophy, an ashtray filched from a Florida hotel room on the final morning of some dimly remembered vacation. A few objects, a few documents, and a smattering of impressions made on other people. Those people invariably tell stories about the dead person, but more often than not dates are scrambled, facts are left out, and the truth becomes increasingly distorted, and when those people die in their turn, most of the stories vanish with them.”

“People tend to think that hate is the most dangerous emotion. But love is equally dangerous,” Will said. “There are many stories of spirits haunting the places and people who meant the most to them. In fact, there are more of those than there are revenge stories.”

“When people die,” I said, “and you’ll be able to verify this for yourself—most of ’em move on. A few of ’em stick around. But the ones who stick around are usually messed-up. Murders and suicides, or people with unfinished business. As for accidents and illness—at the very worst, they leave a little residue. A repeater. A psychic impression of the final moments, like a moving snapshot. I think the spirits of those repeaters, they’re fine. They go wherever it is people…go. When they die.”

“Most people are much better at saying things in letters than in conversation, and some people can write artistic, inventive letters, but when they try a poem or story or novel they become pretentious.”

“People will tell you most of the story… and I’ve learned that the part they neglect to tell you is often the most important part. People hide the truth because they’re afraid.”

“Historically, a story about people inside impressive buildings ignoring or even taunting people standing outside shouting at them turns out to be a story with an unhappy ending.”