“I often ask, "What do you want to work at? If you have the chance. When you get out of school, college, the service, etc." Some answer right off and tell their definite plans and projects, highly approved by Papa. I'm pleased for them* but it's a bit boring, because they are such squares. Quite a few will, with prompting, come out with astounding stereotyped, conceited fantasies, such as becoming a movie actor when they are "discovered" "like Marlon Brando, but in my own way." Very rarely somebody will, maybe defiantly and defensively, maybe diffidently but proudly, make you know that he knows very well what he is going to do; it is something great; and he is indeed already doing it, which is the real test. The usual answer, perhaps the normal answer, is "I don't know," meaning, "I'm looking; I haven't found the right thing; it's discouraging but not hopeless." But the terrible answer is, "Nothing." The young man doesn't want to do anything. I remember talking to half a dozen young fellows at Van Wagner's Beach outside of Hamilton, Ontario; and all of them had this one thing to say: "Nothing." They didn't believe that what to work at was the kind of thing one wanted. They rather expected that two or three of them would work for the electric company in town, but they couldn't care less, I turned away from the conversation abruptly because of the uncontrollable burning tears in my eyes and constriction in my chest. Not feeling sorry for them, but tears of frank dismay for the waste of our humanity (they were nice kids). And it is out of that incident that many years later I am writing this book.”

“It seems to me like this. It's not a terrible thing - I mean, it may be terrible, but it's not damaging, it's not poisoning, to do something one wants. It's not bad to say: My work is not what I really want, I'm capable of doing something bigger. Or I'm a person who needs love, and I'm doing without it. What's terrible is to pretend that the second rate is first-rate. To pretend that you don't need love when you do; or you like your work when you know quite well you're capable of better, It would be very bad i I said, out of guilt or something: I loved Janet's father, when i know quite well I didn't. Or for your mother to say: I loved Richard. Or I'm doing work I love....”

“Save your explanations, I got some questions for you first and you'd better answer them!' [slurred Hellian.] 'With what?' [Banaschar] sneered. 'Explanations?' 'No. Answers. There's a difference-' 'Really? How? What difference?' 'Explanations are what people use when they need to lie. Y'can always tell those,'cause those don't explain nothing and then they look at you like they just cleared things up when really they did the opposite and they know it and you know it and they know you know and you know they know that you know and they know you and you know them and maybe you go out for a pitcher later but who picks up the tab? That's what I want to know.' 'Right, and answers?' 'Answers is what I get when I ask questions. Answers is when you got no choice. I ask, you tell. I ask again, you tell some more. Then I break your fingers, 'cause I don't like what you're telling me, because those answers don't explain nothing!”

“You see, I had been exploring the tunnels of my own mind, and my greatest idea had come to me.""What was it?" Neverfell was fascinated. "I do not know," the Kleptomancer answered, perfectly phlegmatically. "But I am sure I will let myself know when the time is right. You see, anybody who chases a plan, however secretively and indirectly, gives themselves away. After a while you can predict them, work out what they want. So I decided the only way to avoid this was not to know what the plan was, or even the parts of the plan, until I needed them. Nobody could predict me, because I could not predict myself. Nobody could work out what I wanted, because I did not know what I wanted.”

“Ky gives me three gifts for my birthday. A poem, a kiss and the hopeless, beautiful belief that things might work. When I open my eyes... I say, "I didn't give you anything for your birthday, i don't even know when it is." And he says, "Don't worry about that" and I say, "What can I do?" and he answers, "Let me believe in this, all of this, and you believe it too."And I do.”

“You come to work every day but you hardly get to know anyone. I don't even know the names of half the people I see in the elevators. They say the company is a big family, but I don't know them. And even the people I do, like you two, and Elizabeth, and Roger - do I really? I mean, I like you guys, but we only ever talk about work. When I'm out with friends, or at home, I never talk about work. The other day, I tried to explain to my sister why it's such a huge deal that Elizabeth ate Roger's donut, and she thought I was insane. And you know what, I agreed with her. At home I couldn't even think why it mattered. Because I'm a different person at home. When I leave this place at night, I can feel myself changing. Like shifting gears in my head. And you guys don't know that; you just know what I'm like here, which is terrible, because I think I'm better away from work. I don't even like who I am here. Is that just me? Or is everyone different when they come to work? If they are, then what are they really like? How can we ever know? All we know are the Work People.”