“I read a lot of history, biographies, science, and novels,' he says, ushering a reporter out the door with a hint of relief. 'I do not read management or economics.'(from an interview in the Christian Science Monitor, July 26, 1993)”

“Management is doing things right; leadership is doing the right things.”

“A manager is responsible for the application and performance of knowledge. ”

“So much of what we call management consists in making it difficult for people to work.”

“The leaders who work most effectively, it seems to me, never say "I." And that's not because they have trained themselves not to say "I." They don't think "I." They think "we"; they think "team." They understand their job to be to make the team function. They accept responsibility and don't sidestep it, but "we" gets the credit. This is what creates trust, what enables you to get the task done.”

“A person can perform only from strength. One cannot build performance on weakness, let alone on something one cannot do at all.”

“The problem in my life and other people's lives is not the absence of knowing what to do but the absence of doing it.”