“People in any organization are always attached to the obsolete - the things that should have worked but did not, the things that once were productive and no longer are.”

“When a subject becomes totally obsolete we make it a required course. ”

“Management is doing things right; leadership is doing the right things.”

“We all have a vast number of areas in which we have no talent or skill and little chance of becoming even mediocre. In those areas a knowledge workers should not take on work, jobs and assignments. It takes far more energy to improve from incompetence to mediocrity than it takes to improve from first-rate performance to excellence.”

“So much of what we call management consists in making it difficult for people to work.”

“The most serious mistakes are not being made as a result of wrong answers.The true dangerous thing is asking the wrong question.”

“The human being is a very poorly designed machine tool. The human being excels in coordination. He excels in relating perception to action. He works best if the entire human being, muscles, senses, and mind, is engaged in the work.”