“Rank does not confer privilege or give power. It imposes responsibility.”

“A manager is responsible for the application and performance of knowledge. ”

“The leaders who work most effectively, it seems to me, never say "I." And that's not because they have trained themselves not to say "I." They don't think "I." They think "we"; they think "team." They understand their job to be to make the team function. They accept responsibility and don't sidestep it, but "we" gets the credit. This is what creates trust, what enables you to get the task done.”

“There is surely nothing quite so useless as doing with great efficiency what should not be done at all.”

“There is nothing quite so useless, as doing with great efficiency, something that should not be done at all.”

“Management is doing things right; leadership is doing the right things.”

“The best way to predict your future is to create it”