“So much of what we call management consists in making it difficult for people to work.”

“The leaders who work most effectively, it seems to me, never say "I." And that's not because they have trained themselves not to say "I." They don't think "I." They think "we"; they think "team." They understand their job to be to make the team function. They accept responsibility and don't sidestep it, but "we" gets the credit. This is what creates trust, what enables you to get the task done.”

“A manager is responsible for the application and performance of knowledge. ”

“Management is doing things right; leadership is doing the right things.”

“People in any organization are always attached to the obsolete - the things that should have worked but did not, the things that once were productive and no longer are.”

“When a subject becomes totally obsolete we make it a required course. ”

“Management is about human beings. Its task is to make people capable of joint performance, to make their strengths effective and their weaknesses irrelevant.”