“The most serious mistakes are not being made as a result of wrong answers.The true dangerous thing is asking the wrong question.”

“Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.”

“Results are obtained by exploiting opportunities, not by solving problems. ”

“The human being is a very poorly designed machine tool. The human being excels in coordination. He excels in relating perception to action. He works best if the entire human being, muscles, senses, and mind, is engaged in the work.”

“The most important thing in communication is to hear what isn't being said.”

“Management is doing things right; leadership is doing the right things.”

“People in any organization are always attached to the obsolete - the things that should have worked but did not, the things that once were productive and no longer are.”