“There is surely nothing quite so useless as doing with great efficiency what should not be done at all.”

“There is nothing quite so useless, as doing with great efficiency, something that should not be done at all.”

“There is nothing so useless as doing efficiently that which should not be done at all.”

“Efficiency is doing the thing right. Effectiveness is doing the right thing.”

“The problem in my life and other people's lives is not the absence of knowing what to do but the absence of doing it.”

“The leaders who work most effectively, it seems to me, never say "I." And that's not because they have trained themselves not to say "I." They don't think "I." They think "we"; they think "team." They understand their job to be to make the team function. They accept responsibility and don't sidestep it, but "we" gets the credit. This is what creates trust, what enables you to get the task done.”

“So much of what we call management consists in making it difficult for people to work.”