“What's measured improves”

“Knowledge has to be improved, challenged, and increased constantly, or it vanishes.”

“We all have a vast number of areas in which we have no talent or skill and little chance of becoming even mediocre. In those areas a knowledge workers should not take on work, jobs and assignments. It takes far more energy to improve from incompetence to mediocrity than it takes to improve from first-rate performance to excellence.”

“So much of what we call management consists in making it difficult for people to work.”

“There is surely nothing quite so useless as doing with great efficiency what should not be done at all.”

“The problem in my life and other people's lives is not the absence of knowing what to do but the absence of doing it.”

“The leaders who work most effectively, it seems to me, never say "I." And that's not because they have trained themselves not to say "I." They don't think "I." They think "we"; they think "team." They understand their job to be to make the team function. They accept responsibility and don't sidestep it, but "we" gets the credit. This is what creates trust, what enables you to get the task done.”