“People in any organization are always attached to the obsolete - the things that should have worked but did not, the things that once were productive and no longer are.”
“No one learns as much about a subject as one who is forced to teach it.”
“So much of what we call management consists in making it difficult for people to work.”
“We all have a vast number of areas in which we have no talent or skill and little chance of becoming even mediocre. In those areas a knowledge workers should not take on work, jobs and assignments. It takes far more energy to improve from incompetence to mediocrity than it takes to improve from first-rate performance to excellence.”
“The leaders who work most effectively, it seems to me, never say "I." And that's not because they have trained themselves not to say "I." They don't think "I." They think "we"; they think "team." They understand their job to be to make the team function. They accept responsibility and don't sidestep it, but "we" gets the credit. This is what creates trust, what enables you to get the task done.”
“Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.”