“It is more productive to convert an opportunity into results than to solve a problem - which only restores the equilibrium of yesterday.”

“Results are obtained by exploiting opportunities, not by solving problems. ”

“The "non-profit" institution neither supplies goods or services not controls. Its "product" is neither a pair of shoes nor an effective regulation. Its product is a changed human being. The non-profit institutions are human-change agents. Their "product" is a cured patient, a child that learns, a young man or woman grown into a self-respecting adult; a changed human life altogether.”

“This defines entrepreneur and entrepreneurship - the entrepreneur always searches for change, responds to it, and exploits it as an opportunity.”

“The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.”

“The knowledge that we consider knowledge proves itself in action. What we now mean by knowledge is information in action, information focused on results.”

“The three most charismatic leaders in this century inflicted more suffering on the human race than almost any trio in history: Hitler, Stalin, and Mao. What matters is not the leader's charisma. What matters is the leader's mission.”