“No legitimate corporations will ask you to send them sensitive information via e-mail.”

“Be careful, and go slowly. Computers are intolerant of mistakes;they do just what you tell them to do, not what youmeant for them to do.”

“Viruses don’t just happen; people write them deliberately.”

“Three or four countries do have state-sponsored hackers. I shouldn’t name these countries by name, but many of them are known to be hostile to the United States in other ways. Some of these same countries sponsor hackers in order to give us a little trouble.”

“Buying antivirus software is like buying insurance: It’s important to make a good choice now just in case you need the assistance later.”

“If the virus that infected your computer deleted one or more of your files, and you don’t have copies of those files elsewhere, they may be irretrievably gone”

“if there’s any software you need to be comfortable with, it’s your antivirus software. It’s a lot like automobile tires or insurance: Reliability and performance are not optional”