“An argument in apologetics, when actually used in dialogue, is an extension of the arguer. The arguer's tone, sincerity, care, concern, listening, and respect matter as much as his or her logic - probably more. The world was won for Christ not by arguments but by sanctity: "What you are speaks so loud, I can hardly hear what you say.”

“You have two voices, one that only you hear, and another that you speak out loud with, so others hear you. Regardless of what you actually say with your mouth, what matters is what your inner voice says, for this is the one you listen to the most.”

“Your actions speak so loudly, I can not hear what you are saying.”

“What you do speaks so loudly that I cannot hear what you say.”

“One of the most sincere forms of respect is actually listening to what another has to say.”

“Quiet pragmatism, of course, lacks the romance of vocal militancy. But I felt myself more a mediator than a crusader. My strengths were reasoning, crafting compromises, finding the good and the good faith on both sides of an argument, and using that to build a bridge. Always, my first question was, what's the goal? And then, who must be persuaded if it is to be accomplished? A respectful dialogue with one's opponent almost invariably goes further than a harangue outside his or her window. If you want to change someone's mind, you must understand what need shapes his or her opinion. To prevail, you must first listen.”