“It is not the absence of defensiveness that characterizes learning teams but the way defensiveness is faced”
“Learning, and especially unlearning, can take place only in the absence of defensiveness.... [W]e can drop our defenses only when we love and are loved.”
“. . . mixing defensiveness with anger - a wonderful mix, by the way.”
“The only defensible war is a war of defense.”
“Attack is the secret of defense; defense is the planning of an attack.”
“Armor and character work together. Character emphasizes the form rather than the content of a person's psychological defenses. It is a person's typical way of acting and responding. Armoring is the physical structuring and manifestation of these characteristic psychological defenses; that is, armoring is the physical partner of psychological character defense.”