“In combating cynicism, it helps to know its source. Scratch the surface of most cynics and you find a frustated idealist – someone who made the mistake of converting his ideals into expectations. Bill O’Brien points out that ‘burnout’ comes from causes other than simply working too hard: “There are teachers, social workers and clergy who work incredibly hard until they are 80 years old and never suffer ’burnout’ - because they have an accurate view of human nature. They don’t over-romanticize people, so they don’t feel the great pshychological stress when people let them down”