“Here lies the challenge in finding good salespeople. You need excellent empathizers who aren't so empathetic they can't close a sale. And you need people with strong ego needs who can still take a moment to figure out what another person wants. They must be aggressive enough to close, but not so aggressive they put people off. Too much empathy and you'll be a nice guy finishing last. Too much ego drive and you'll be scorching earth everywhere you go. Not enough of either and you shouldn't be in sales at all. It's a miracle anyone can do this job.”

“You can find God, make as much money as God or be as good-looking as God, and you'll still need to figure out a way to pack the emotional baggage you were handed when you were a kid.”

“All I'm saying is that sooner of later, you'll have to come to terms with yourself. You can't wish away the vampire in you, and you shouldn't keep atoning for it. You should figure out who you are and what you need, and then don't apologize for it. Not to me, to your mum, or to anyone.”

“There are enough people in the world who are going to write you off. You don't need to do that to yourself.”

“There's someone out there who needs you. You must live your life so that person can find you.”

“there were no such things as absolutes, not in life or in people. it was day by day, if not moment by moment. all you could do was take on as much weight as you can bear.and if you're lucky, there's someone close enough by to shoulder the rest.”