“If you put good apples into a bad situation, you’ll get bad apples.”

“The line between good and evil is permeable and almost anyone can be induced to cross it when pressured by situational forces.”

“It's not a question of getting more moral soldiers. Instead it's a question of recognizing how the situation of war (and the cultural institutions/practices of the military that we have designed to "prepare" people for that situation) creates monsters out of us all.”

“To be a hero you have to learn to be a deviant —because you're always going against the conformity of the group.”

“Before I knew that a man could kill a man, because it happens all the time. Now I know that even the person with whom you've shared food, or whom you've slept, even he can kill you with no trouble. The closest neighbor can kill you with his teeth: that is what I have Learned since the genocide, and my eyes no longer gaze the same on the face of the world.”

“We want to believe in the essential, unchanging goodness of people, in their power to resist external pressures, in their rational appraisal and then rejection of situational temptations. We invest human nature with God-like qualities, with moral and rational faculties that make us both just and wise. We simplify the complexity of human experience by erecting a seemingly impermeable boundary between Good and Evil.”

“Jerry-5486: "The most apparent thing that I noticed was how most of the people in this study derive their sense of identity and well-being from their immediate surroundings rather than from within themselves, and that's why they broke down—just couldn't stand the pressure—they had nothing within them to hold up against all of this.”