“Majority decisions tend to be made without engaging the systematic thought and critical thinking skills of the individuals in the group. Given the force of the group's normative power to shape the opinions of the followers who conform without thinking things through, they are often taken at face value. The persistent minority forces the others to process the relevant information more mindfully. Research shows that the deciscions of a group as a whole are more thoughtful and creative when there is minority dissent than when it is absent.”
“An unjust law is a code that a numerical or power majority group compels a minority group to obey but does not make binding on itself This is difference made legal. By the same token, a just law is a code that a majority compels a minority to follow and that is willing to follow itself. This is sameness made legal.”
“None of us is as dumb as all of us. It means that when you get a group of people together to make a critical decision, groupthink can set in. There's all this technical information, a critical decision needs to be made, and everyone starts marching in the same direction. There might be some people who think it's the wrong decision, but they don't say anything. They just remain a part of the group. We've learned that groups can make stupid decisions that no single individual in the group would make.”
“It is not difficult to deprive the great majority of independent thought. But the minority who will retain an inclination to criticize must also be silenced....Public criticism or even expressions of doubt must be suppressed because they tend to weaken pubic support....When the doubt or fear expressed concerns not the success of a particular enterprise but of the whole social plan, it must be treated even more as sabotage.”
“By operating without a leader the scout bees of a swarm neatly avoid one of the greatest threats to good decision making by groups: a domineering leader. Such an individual reduces a group's collective power to uncover a diverse set of possible solutions to a problem, to critically appraise these possibilities, and to winnow out all but the best one.”
“Truth always rests with the minority, and the minority is always stronger than the majority, because the minority is generally formed by those who really have an opinion, while the strength of a majority is illusory, formed by the gangs who have no opinion — and who, therefore, in the next instant (when it is evident that the minority is the stronger) assume its opinion… while truth again reverts to a new minority.”