“Know how to listen, and you will profit even from those who talk badly.”

“Now before going to a party, I just tell myself to listen with affection to anyone who talks to me, to be in their shoes when they talk, to try to know them without my mind pressing against theirs, or arguing, or changing the subject. No. My attitude is: 'Tell me more.' This person is showing me his soul. It is a little dry and meager and full of grinding talk just now, but presently he will begin to think, not just automatically to talk. He will show his true self. Then he will be wonderfully alive.' ...Creative listeners are those who want you to be recklessly yourself, even at your very worst, even vituperative, bad-tempered. They are laughing and just delighted with any manifestation of yourself, bad or good. For true listeners know that if you are bad-tempered it does not mean that you are always so. They don't love you just when you are nice; they love all of you.”

“Dogs do speak, but only to those who know how to listen.”

“...Those who know don't talk and those who talk don't know.”

“I'm a dog, and because you humans are much less rational beasts than I, you're telling yourselves, 'Dogs don't talk.' Nethertheless, you seem to believe a story in which corpses speak and characters use words they couldn't possibly know. Dogs do speak, but only to those who know how to listen.”

“You love tenderly and warmly, but your love is like friendship. That's why you have good friends, you're sociable, sympathetic toward people. Until this dissatisfaction comes over you-you know what I'm talking about. Then you become moody, can even repulse people who are close to you, even people who love you, you know why. Those are bad times when everything goes cold, and they follow the times of great love...”