“If you've done something wrong in your dealings with another person, it's as if there's an infection in your relationship. A good apology is like an antibiotic ; a bad apology is like rubbing salt in the wound.”
“A good apology is like antibiotic, a bad apology is like rubbing salt in the wound.”
“If you don't stop apologizing, you're going to convince me you've done something wrong.”
“[N]obody likes having salt rubbed into their wounds, even if it is the salt of the earth.”
“To apologize for your personal absolutes, for what Sandy Pinter calls your “Core Attachments,” means apologizing for your very existence.”
“Regrets and apologies are all very well, but there's things that happen in a person's life that are so scorched in the memory and burned into the heart that there's no forgetting them. They're like brands.”