“I've found that a substantial fraction of many people’s days is spentworrying about what others think of them. If nobody ever worriedabout what was in other people’s heads, we’d all be 33 percent moreeffective in our lives and on our jobs.”

“If nobody ever worried about what was in other people's heads, we’d all be 33 percent more effective in our lives and our jobs.”

“Through the whole ordeal, I don't think we ever said to each other: "This isn't fair." We just kept going. We recognized that there were things we could do that might help the outcome in a positive ways...and we did them. Without saying it in words, our attitude was, "Let's saddle up and ride.”

“Go out and do for others what somebody did for you.”

“I’d compare college tuition to paying for a personal trainer at an athletic club. We professors play the roles of trainers, giving people access to the equipment (books, labs, our expertise) and after that, it is our job to be demanding.”

“If we had to vanish tomorrow, what would we want as our legacy?”

“No job is beneath you.You ought to be thrilled you got a job in the mailroom And when you get there, here's what you do: Be really great at sorting mail. ”