“Be genuinely interested in everyone you meet and everyone you meet will be genuinely interested in you”

“Until you understand your customers - deeply and genuinely - you cannot hope to serve them”

“There are ultimately two choices in life: to fight it or to embrace it. If you fight it you will lose - if you embrace it you become one with it and you'll be lived.”

“People will ask you the question 'how is life treating you?' But my question is 'how are you treating life?' On that your happiness rests”

“You will rarely make wise decisions if you surround yourself with fools”

“If you listen quietly enough life will whisper its secrets to you”

“While you'll feel compelled to charge forward it's often a gentle step back that will reveal to you where you and what you truly seek.”