“Customer conversion is dependent on the right customer conversation”

“Until you understand your customers - deeply and genuinely - you cannot hope to serve them”

“The right word at the right time will unlock the door to treasures - the wrong one will close it forever”

“Throw your arms around the world and hold on tight. But not through fear ...but because of your love.”

“Finding oneself and one's path is like waking up on a foggy day. Be patient, and presently the fog will clear and that which has always been there can be seen. The path is already there to follow”

“The greatest gift you can give (yourself or anyone else) is just being present”

“The world is already yours - why try to conquer it?”