“Until you understand your customers - deeply and genuinely - you cannot hope to serve them”

“Be genuinely interested in everyone you meet and everyone you meet will be genuinely interested in you”

“Take a walk outside - it will serve you far more than pacing around in your mind.”

“Love is the only answer to every question. It is the only thing that will serve you in every situation. It is the route and the destination. It is medication, liberation and should be at the heart of and expression of your vocation.”

“You can not hope to arrive at harmony in your life while stirring up disturbances in anothers...”

“Customer conversion is dependent on the right customer conversation”

“You cannot pour more water into a full cup without causing a spillage.”