“The secret of gettingsuccessful work out of your trained men lies in one nutshell—inthe clearness of the instructions they receive.”

“What if others-adults-had, upon becoming Twelves, received in their instructions the same terrifying sentence? What if they had all been instructed: You may lie?”

“Unattainability. The most intense joy lies not in the having, but inthe desiring. The delight that never fades, the bliss that is eternal,is only yours when what you most desire is just out of your reach.”

“If I had received good instruction as a child I would be with my family today and at peace with my neighbors. I hope and pray that all you parents in the sound of my voice will train up your children in the way they should go.”

“If you would understand this secret, you must first understand the distinction between training an animal and educating one. Trained animals are relatively easy to turn out. All that is required is a book of instructions, a certain amount of bluff and bluster, something to use for threatening and punishing purposes, and of course the animal. Educating an animal, on the other hand, demands keen intelligence, integrity, imagination, and the gentle touch, mentally, vocally, and physically.”

“Do not primarily train men to work. Train them to serve willingly and intelligently.”