“A person who sees Quality and feels it as he works is a person who cares. A person who cares about what he sees and does is a person who's bound to have some characteristics of Quality”

“Care and Quality are internal and external aspects of the same thing. A person who sees Quality and feels it as he works is a person who cares. A person who cares about what he sees and does is a person who’s bound to have some characteristic of quality.”

“Though the 'Thou' is not an 'It', it is also not "another 'I'". He who treats a person as "another 'I'" does not really see that person but only a projected image of himself. Such a relation, despite the warmest "personal" feeling is really 'I'-'It'.”

“He gave her his phone number, in a peculiar reversal of dating procedure. She might have considered kissing him, even after the horrible first date, but he just didn’t seem to know what to do. However, Jeremy does have one outstanding quality. He likes her. And this quality in a person makes them infinitely interesting to the person who is being liked.”

“Or if he takes whatever dull job he's stuck with -- and they are all, sooner or later, dull -- and, just to keep himself amused, starts to look for options of Quality, and secretly pursues these options, just for their own sake, thus making an art out of what he is doing, he's likely to discover that he becomes a much more interesting person and much less of an object to the people around him because his Quality decisions change him too. And not only the job and him, but others too because the Quality tends to fan out like waves. The Quality job he didn't think anyone was going to see is seen, and the person who sees it feels a little better because of it, and is likely to pass that feeling on to others, and in that way the Quality tends to keep on going.”

“A volunteer is a person who can see what others cannot see; who can feel what most do not feel. Often, such gifted persons do not think of themselves as volunteers, but as citizens - citizens in the fullest sense: partners in civilization.”