“A slave mentality which had been built into him by years of carrot-and-whip grading, a mule mentality which said, “If you don’t whip me, I won’t work.” He didn’t get whipped. He didn’t work.”

“As a result of his experiments he concluded that imitation was a real evil that had to be broken before real rhetoric teaching could begin. This imitation seemed to be an external compulsion. Little children didn’t have it. It seemed to come later on, possibly as a result of school itself.That sounded right, and the more he thought about it the more right it sounded. Schools teach you to imitate. If you don’t imitate what the teacher wants you get a bad grade. Here, in college, it was more sophisticated, of course; you were supposed to imitate the teacher in such a way as to convince the teacher you were not imitating, but taking the essence of the instruction and going ahead with it on your own. That got you A’s. Originality on the other hand could get you anything – from A to F. The whole grading system cautioned against it.”

“Mental patterns do not originate out of inorganic nature. They originate out of society, which originates out of inorganic nature. And, as anthropologists know so well, what a mind thinks is as dominated by biological patterns as social patterns are dominated by biological patterns and as biological patterns are dominated by inorganic patterns. There is no direct scientific connection between mind and matter. As the atomic scientist, Niels Bohr, said, "We are suspended in language." Our intellectual description of nature is always culturally derived.”

“A person who sees Quality and feels it as he works is a person who cares. A person who cares about what he sees and does is a person who's bound to have some characteristics of Quality”

“Peace of mind produces right values, right values produce right thoughts. Right thoughts produce right actions and right actions produce work which will be a material reflection for others to see of the serenity at the center of it all.”

“Care and Quality are internal and external aspects of the same thing. A person who sees Quality and feels it as he works is a person who cares. A person who cares about what he sees and does is a person who’s bound to have some characteristic of quality.”

“If someone's ungrateful and you tell him he's ungrateful, okay, you've called him a name. You haven't solved anything.”