“People frequently point to communication as a problem, because its easy to notice, but usually it is a symptom of an underlying problem with a relationship posture.”
“Conflict can and should be handled constructively; when it is, relationships benefit. Conflict avoidance is *not* the hallmark of a good relationship. On the contrary, it is a symptom of serious problems and of poor communication.”
“The first problem of communication is getting people's attention.”
“The Problem is never the problem! It is only a symptom of something much deeper.”
“Well, the problem is, it's not easy for me to think of ways to improve myself, because I'm pretty much one of the best people I know.”
“It's not surprising that truly humanitarian manifestos originate frequently in minority circles or with people whose consciences are troubled by the problems of minorities.”