“High expectations are the key to everything.”

“Outstanding leaders go out of their way to boost the self esteem of their personnel. If people believe in themselves it s amazing what they can accomplish.”

“Individuals don’t win, teams do”

“Sam Walton: I had to pick myself up and get on with it, do it all over again, only even better this time.”

“I have always been driven to buck the system, to innovate, to take things beyond where they've been.”

“The thing about Tolkien, about The Lord of the Rings, is that it's perfect. It's this whole world, this whole process of immersion, this journey. It's not, I'm pretty sure, actually true, but that makes it more amazing, that someone could make it all up. Reading it changes everything.”

“I love the train. Sitting here I feel connected to the last time I sat here, and the train to London too. It is in-between, suspended; and in rapid motion towards and away from, it is also poised between. There's a magic in that, not a magic you can work, a magic that's just there, giving a little colour and exhilaration to everything.”