“I have always been driven to buck the system, to innovate, to take things beyond where they've been.”

“Sam Walton: I had to pick myself up and get on with it, do it all over again, only even better this time.”

“Outstanding leaders go out of their way to boost the self esteem of their personnel. If people believe in themselves it s amazing what they can accomplish.”

“High expectations are the key to everything.”

“Individuals don’t win, teams do”

“Anyway, while most people can't see fairies anyway because they don't believe in them, seeing them isn't a bad thing. Some of the most beautiful things I've ever seen have been fairies.”

“Trains are beautiful. They take people to places they've never been, faster than they could ever go themselves. Everyone who works on trains knows they have personalities, they're like people. They have their own mysteries.”